Solutions for ICT management
Business Transformation - Efficiency & Productivity improvements
We work with management, whether in ICT or front-line operational functions, who are tasked with delivering business transformation, efficiency and productivity improvements.
Business Transformation
Unlike 'incremental change' which looks to improve current working practices, 'business transformation' implies radical changes to improve service quality and/or reduce costs.
In our view, business transformation is usually targeted at service content, delivery or availability. Improvements need to be enabled by changes to processes and workflow, underpinned by information sharing and cooperative working, and fully compliant with standards for information governance. Furthermore, the underlying ICT infrastructure needs to deliver secure connectivity and highly-available systems.
To support your business transformation projects, we are able to utilise considerable sector and workflow knowledge in providing information solutions (software products, services and project developments) that make use of world class skills in mobile applications, systems integration and data sharing, information security and infrastructure management.
A Pedigree in Local Government ICT
As part of OLM Group (with 131 of the UK’s largest UK Local Authorities amongst its customers), we have considerable experience within the sector. This experience has been built around secure infrastructures (including connections to GCSx and the NHS N3 networks), managed services, social care solutions and business transformation projects involving mobile applications and information sharing.
Since 1980, we have been supporting local authority IT management with consultancy, support, network and security solutions. As an active member of Socitm (The Society of IT Managers), we regularly exhibit at Socitm's annual conference and sponsor a number of Branch meetings.
Supporting IM&T in the NHS
We are helping many of our NHS customers save time, save money and improve processes through flexible IT solutions.
For example, at Kensington and Chelsea PCT we have developed a project approach to securing GP surgery infrastructures. Branded GPsecure, this unique solution protects patient identifiable data held at practices and, through its remote administration and support capability, allows PCTs to support GPs with better service, improved productivity and cost efficiencies
Information Solutions to Support Business Transformation
Infrastructure solutions
Using their experience of public sector working, our team of Microsoft, Citrix, Oracle and Security technicians deliver a range of services designed for customers to benefit from improved efficiency and productivity.
Application solutions
We are able to support the government’s transformation agenda with mobile working and information sharing solutions that deliver service improvement, efficiency and productivity benefits. These include:
Mobile applications development through Integral mForms®
Systems integration, multi-agency working and information sharing through IntegralXchange
Software implementation, configuration and administration
Database administration
Remote managed security services
Through our Remote Management Centre we provide 24 hour security monitoring of customer systems in the following areas: