Markets:

Hytec re-launches Information Security blog and comments on IG Toolkit for GPs. Click here.

To do: Tuesday, Call HYTEC - 01865 887 428

Contact Us:

  1. ABOUT US
  2. Professional Services
  3. Managed Services
  4. Solutions
  5. News
    • CUSTOMER LOGIN

      Home | MANAGED SERVICES | SUPPORT & MANAGEMENT | SOLUTION SUPPORT

      Solution Support

      Fully managed solution support services from Hytec provide both peace of mind and quality of service

      Once our solutions are installed our client base can call upon our dedicated solution support teams to provide 24 x 7 technical assistance for any issues that arise.

      We provide a full range of support packages for our internally developed solutions, InfraShare/PracticeLink, Integral Xchange, mForms and the OLM Group CareFirst suite.



      Our dedicated solution support team operate from our UK remote management centres and utilise the latest proactive monitoring technologies to ensure maximum system availability and optimal performance levels are maintained, in accordance with our clearly defined SLAs.

      With a track record of over 30 years developing and supporting our best of breed IT solutions you can rely on us to provide the service levels required and to ensure that your organisation truly realises the value of its investment in a Hytec or OLM Group solution.

      Our solution support teams are regularly trained in the latest technologies and we hold a number of major vendor accreditations as well as a deep knowledge of the Hytec and OLM solutions stacks.

      Our solutions support team maintain an extensive knowledge base for all of our solutions and we utilise smart working practices couple with slick internal processes to ensure that we provide the highest levels of solution support to our customer base.

      If you would like more information on any of the above services click here or call our helpful sales team on 01865 887 428 

      See Also:

      • Buying from Hytec

        Buying services from Hytec is quick & easy, purchase a Hytec Service Pack and call off services when you need them. 

      • Solutions

        Click here to read more about Hytec's range of bespoke developed products and toolsets to compliment the efficiency drive of your organisation.

      • Security Testing

        Only when the three elements to data integrity are combined can an organisation be fully aware of its levels of data security.

      Part of OLM Group

      Specialists in information solutions for local government and health authorities, Hytec operates from offices in Oxford, London, Glasgow and Newport.

      • Mobile applications
      • Systems integration
      • Information security
      • Infrastructure management
      Hytec Eynsham, near Oxford, UK | tel: 01865 887 428 | enquiry@hytec.co.uk | Sitemap