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Hytec IT Service Units Explained

Provisioning Hytec services is quick & easy, you simply call off time as and when you need it

IT Service Units (ITSUs) are suitable for any Hytec customer looking to streamline the procurement process.

Hytec work with local authorities, health organisations, adults & children’s care functions and commercial businesses to support their IT infrastructure and processes, providing roud=the=clock assistance in any way we can, in a flexible and cost-effective manner.

What are ITSUs?

Hytec service packs are pre-purchased, discounted, packages of our IT specialist’s time that can be used for provisioning any of our services.

There is no convoluted PO procedure, this method of procurement is less costly for us to administrate enabling us to pass on savings in charges to our customers, a win-win scenario.

ITSUs provide access to our extensive team of IT experts on an ‘as and when needed’ basis providing you with total control of your spend.

Each month, a comprehensive activity statement is dispatched clearly showing the amount of activity undertaken on your behalf and the outstanding balance.

What can ITSUs be used for?

ITSUs can be used for a wide variety of remote or onsite services:

  • Technical support & troubleshooting
  • Project implementation services
  • Holiday and long term sickness cover
  • Onsite training sessions, compilation of training material
  • Project management
  • Vendor or supplier liaison and management
  • Information security services (external IP hardening, penetration testing / vulnerability assessments, system / security audits, compliance spot checks)
  • Network and system design, technical consultancy
  • Procurement services (requirement capture, document authoring, tender management)

ITSUs also allow you to take advantage of Hytec’s premium support agreements, with a comprehensive selection of the IT industry’s leading suppliers.

Call us now on 0208 973 1100 or click here to set up this purchasing arrangement for your organisation. 

See Also:

  • Assessments

    True insight, coupled with expert advice – understanding the 'As Is' and defining the 'To Be' 

  • Professional Services

    True insight, coupled with expert advice from our Information Assurance and Technical Teams.   

  • Managed Services

    We provide our customers with a comprehensive range of IT support and administration services to assist organisations in the day-to-day running of their IT systems. 

  • Solutions

    Click here to read more about Hytec's range of bespoke developed products and toolsets to compliment the efficiency drive of your organisation.

Part of OLM Group

Specialists in information solutions for local government and health authorities, Hytec operates from offices in Oxford, London, Glasgow and Newport.

  • Mobile applications
  • Systems integration
  • Information security
  • Infrastructure management
Hytec Eynsham, near Oxford, UK | tel: 01865 887 428 | enquiry@hytec.co.uk | Sitemap | Cookie Policy