What PRISM comprises

PRISM is range of information security monitoring services delivered through a managed service contract and offering

three basic service types:

Out of Hours Service (PRISM Base)

Out-of hours and weekend service where Hytec staff complement and supplement your own in-house information security team. Typically this focuses on:

• System monitoring
• Incident handling
• Reporting

Operational Service (PRISM Team)

Where you retain responsibility for security strategy, user communications and the change control of your information security system.  Hytec takes 24x7 responsibility for the operation of your information security system. The Operation Service comprises:

• System monitoring
• Incident handling
• Reporting & analysis
• Advice on system patches / technical updates

Full Managed Service (PRISM Gold)

Hytec takes full responsibility for management of your information security system. The Full Managed Service comprises:

• Change control
• Proactive system management
• System monitoring
• Incident handling
• Reporting

PRISM

Proactive Real-time Information Security Monitoring

Out of Hours Service

Operational Service

Full Managed Service

Features of all three services:

• Consultancy to identify any vulnerabilities or weaknesses within your existing infrastructure.
• Gap analysis consultancy to recommend any remedial requirements to infrastructure
• Use of Hytec’s security infrastructure and systems within the custom-built Managed Security Centre
• Ongoing access to Hytec’s highly skilled security team
• Full 24-hour, 7-day monitoring and event analysis of your security infrastructure
• Incident handling and reporting in real-time
• Monthly reporting of your security infrastructure status
• Quarterly service reviews
• 3-year managed service

Technology covered:    

• Operating Systems
• Firewalls & VPNs
• Access Control & Remote Access Systems
• Authentication Devices
• Application Servers
• Web Servers (Internet, Intranet or Extranet)
• E-commerce Servers
• Proxy Servers
• Information Databases
• Anti-virus Protection
• E-mail Scanning
• Content Filtering
• Intrusion Detection Systems

Your PRISM managed service will encompass as much, or as little, of your security and network infrastructure as you wish - you decide which systems should be covered by your service.  Upgrading or adding new components at any time is simple - please contact your account manager for details.